Terms of Use
Last updated: February 13, 2026
1. Introduction
Welcome to Gray Cup Enterprises Private Limited. By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our services.
2. Acceptance of Terms
By accessing or using any part of our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services or purchase our products.
3. About Our Business
Gray Cup Enterprises Private Limited is engaged in the sourcing, packaging, trading, and export of tea, coffee, and spices. We operate both B2B and consumer retail channels, serving customers in India and internationally.
4. Product Information
We strive to provide accurate product descriptions, images, and pricing. However:
- Product images are for illustrative purposes only. Actual products may vary slightly in appearance.
- Prices are subject to change without prior notice and may vary based on location and applicable taxes.
- Product availability is subject to stock levels and may change without notice.
- Nutritional information and ingredients are provided as accurately as possible but may vary slightly between batches.
5. Ordering and Payment
When placing an order through our website or other channels:
- You confirm that all information provided is accurate and complete.
- We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock unavailability.
- Payment must be completed as per the payment terms agreed upon at the time of purchase.
- All prices are inclusive of applicable GST unless stated otherwise.
6. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Gray Cup Enterprises Private Limited and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
7. User Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the website or servers
- Upload malicious code or harmful content
- Misrepresent your identity or affiliation
8. Limitation of Liability
To the maximum extent permitted by law, Gray Cup Enterprises Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product or service in question.
9. Indemnification
You agree to indemnify and hold harmless Gray Cup Enterprises Private Limited, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or misuse of our services.
10. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.
11. Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
12. Contact Us
If you have any questions about these Terms of Use, please contact us through our contact page.
Gray Cup Enterprises Private Limited | CIN: U47211DL2025PTC457808